Policy design

Ut enim ad minim veniam

[Placeholder] Closing the gap between what the law promised and what claimants experienced.

At a glance

Role
[Placeholder] Policy and service design lead
Team
[Placeholder] Agency policy staff, legal counsel, a vendor engineering team
Timeline
[Placeholder] 14 months
Outcome
[Placeholder] Eligible claimants were paid weeks sooner.

The rest of this case study is password-protected

Ask Mina for the password: lorem.ipsum@example.com